Off-topic stuff…

  • From all of us at Scout Motors, welcome to the Scout Community! We created this community to provide Scout vehicle owners, enthusiasts, and curiosity seekers with a place to engage in discussion, suggestions, stories, and connections. Supportive communities are sometimes hard to find, but we're determined to turn this into one.

    Additionally, Scout Motors wants to hear your feedback and speak directly to the rabid community of owners as unique as America. We'll use the Scout Community to deliver news and information on events and launch updates directly to the group. Although the start of production is anticipated in 2026, many new developments and milestones will occur in the interim. We plan to share them with you on this site and look for your feedback and suggestions.

    How will the Scout Community be run? Think of it this way: this place is your favorite local hangout. We want you to enjoy the atmosphere, talk to people who share similar interests, request and receive advice, and generally have an enjoyable time. The Scout Community should be a highlight of your day. We want you to tell stories, share photos, spread your knowledge, and tell us how Scout can deliver great products and experiences. Along the way, Scout Motors will share our journey to production with you.

    Scout is all about respect. We respect our heritage. We respect the land and outdoors. We respect each other. Every person should feel safe, included, and welcomed in the Scout Community. Being kind and courteous to the other forum members is non-negotiable. Friendly debates are welcomed and often produce great outcomes, but we don't want things to get too rowdy. Please take a moment to consider what you post, especially if you think it may insult others. We'll do our best to encourage friendly discourse and to keep the discussions flowing.

    So, welcome to the Scout Community! We encourage you to check back regularly as we plan to engage our members, share teasers, and participate in discussions. The world needs Scouts™. Let's get going.


    We are Scout Motors.
I just got home from taking the Blazer to a dealership to see if it has any available updates for the car itself or the Android Automotive OS. When I pulled in, they couldn't tell me anything just asked if there was anything wrong with my car, reiterated that I can't get CarPlay, took my key and pulled it around the back, and then told me it could take two days before they get to it. What's the point of an appointment then? It's so ridiculous that there's not a simple database that can allow me to look up my car and all available updates for it, then maybe a way to allow me to just do it at home, because I'm sure the dealer is going to overcharge me for less labor than a tire rotation. I'll be surprised if it's less than $30.
 
I just got home from taking the Blazer to a dealership to see if it has any available updates for the car itself or the Android Automotive OS. When I pulled in, they couldn't tell me anything just asked if there was anything wrong with my car, reiterated that I can't get CarPlay, took my key and pulled it around the back, and then told me it could take two days before they get to it. What's the point of an appointment then? It's so ridiculous that there's not a simple database that can allow me to look up my car and all available updates for it, then maybe a way to allow me to just do it at home, because I'm sure the dealer is going to overcharge me for less labor than a tire rotation. I'll be surprised if it's less than $30.
They don't want you to be able to work on your own car, that's the point. I've been putting off taking my car in to get the suspension ride height sensors reset, but stumbled across a tool on Amazon (XTool). For $150 (less than the dealer visit would've been) I'm now able to reset my suspension height, reset/learn new TPMS sensors, redo my window limit switches, etc. So MANY options!! Hopefully they release something like this for EVs. Pretty sure it's just China stealing GM's Tech 2 info and putting it in a more affordable box. Sadly, that box won't work for your EV.

I saw this a few weeks ago that might explain why it could be a few days:
https://www.gm-trucks.com/gm-vehicle-wide-programming-ev-policy-change/
 
They don't want you to be able to work on your own car, that's the point. I've been putting off taking my car in to get the suspension ride height sensors reset, but stumbled across a tool on Amazon (XTool). For $150 (less than the dealer visit would've been) I'm now able to reset my suspension height, reset/learn new TPMS sensors, redo my window limit switches, etc. So MANY options!! Hopefully they release something like this for EVs. Pretty sure it's just China stealing GM's Tech 2 info and putting it in a more affordable box. Sadly, that box won't work for your EV.

I saw this a few weeks ago that might explain why it could be a few days:
https://www.gm-trucks.com/gm-vehicle-wide-programming-ev-policy-change/
Unfortunately, I can say with a high level of certainty that the "day or two" has nothing to do with the EV/SoftWare... We have the misfortune of this being our only GM dealer for hours in any direction, I took the Bolt in for a rotation and was told it could be a day, we took the volt for the A/C and they kept it for a week, because they would only let one guy touch it, then he only told us what we knew already, and charged us for a service we didn't agree to. Similarly, for the Bolt, I took it in for a Charge Port upgrade, showed up at the scheduled time, and was told I could leave the car or reschedule because "The EV tech didn't show up." I returned on time after rescheduling (8AM two weeks later) they kept my car for 5 days and thanks to the MyChevrolet app I know the only time my car was in a bay was on day 3 and day 5 I was called 1 hour before they closed to get my car back and they tried to charge me for service I had already paid for.

As much as I don't care for dealers, I really don't like or trust this one with anything more than a tire rotation; I even applied for a job, got an offer was told to call back the next day and was avoided, not only did I call but showed up to try and talk, was told the manager was busy, showed up for a rotation and saw the guy pull a 180 the moment he saw me walking to the waiting room.
 
Does it not have an app showing the latest SW release? Why do you have to go to the dealer for updates?
It had an update when I got it home, attempted to install it and it came back as failed multiple restarts later it never came back, so if there is an update on the dealers can push it. And there’s a newer version of android automotive, the car is running 12, the 25 models run 14 and there’s not a lot of info on whether the 24 RS can update to it (I’ve only found conflicting information), but if it can only the dealer/service center can push it
 
  • Sad
  • Wow
Reactions: R1TVT and maynard
I dropped my car at the dealer yesterday morning at 10 AM. My car was moved inside to a bay at 5 PM (one hour before they close the service center). My car stayed their all night, they open at 8 AM for service work, they called me at 8:50 AM to tell me I was right, there was an update and they would call when it was ready, 10 AM the car is moved back into the parking area where it never moved until 4:48 PM, when they called to tell me it was ready to be picked up. I had texted them at noon for an update and was told the Tech said he didn't have a time, just promised today.. But then I go pick up my car; the good is my car is covered under bumper-to-bumper still, so they couldn't charge me for the tech's time. The bad/annoying, they told me I was right, but I could have just waited for the update to reappear. Then I get in the car and can't seem to find any evidence of the update. The infotainment is still on AA 12, updated in June, and the OTA updates still say the last was in March. So after all of that, it feels like I missed a day of work for literally no reason, with no obvious updates to the car. I really would like AA 14 for running a YouTube playlist in the car, since Bluetooth is hit or miss for me, and I can't seem to get a sideloaded APK to work no matter what I do
 
  • Angry
  • Sad
Reactions: maynard and cyure