We ended up converting our Rivian R2 reservation to a purchase. Because I wanted the tow package, we did the math and the Performance package available as the Launch version was the best price given all the considerations such as AWD. So we ordered a Launch Green R2 a month or two ago.
The R2 is quite a bit smaller than the R1S and the upcoming Traveler. It fits our SUV needs better than the Traveler appears to. A smaller width vehicle can get us to the places we tend to go much more easily than the 80-inch wide Traveler.
I’m not a huge fan of the software and other UX elements such as Rivian’s war on buttons. It’s not really my vehicle, so that dislike is not especially relevant to the overall ownership plan. My partner is much more forgiving of some things than I.
Here I’ll log our experiences with the vehicle.
We picked up the R2 in Tempe, AZ. It’s about 350 miles round trip from our home. But they wanted to charge some ridiculously high delivery fee, so we made the time to go down and pick up the vehicle.
We arrived about 30 minutes early, so it was delivered with only 96% state of charge. That was not at all a big deal.
Delivery was not very smooth.
First, they didn’t let us order the temporary spare because they have a nationwide shortage. Instead, after we got home, I ordered a spare for a Hyundai SUV and a reduction ring to hub-center the spare on the Rivian. It saved us more than $200, so Rivian’s loss, I suppose.
Second, they couldn’t change my partner to be the “administrator” of the vehicle, so I still need to get on the phone and argue with them about this. I made the reservation and apparently they don’t have any clear provisions for changing the main “owner” of the vehicle to be different from the one who made the reservation. This is poor planning on their part.
Third, and most frustrating: We were unable to pair either of our phones with the vehicle. We were also unable to pair the key fob with the vehicle. We spent almost an hour with them, they fiddled with some buttons on the server side, we rebooted the vehicle, etc., etc., etc. We had a long drive home, so we eventually just accepted that we’d have to figure it out at home and we left without either phone being a key, without the fob being recognized as a key, and just the NFC cards being recognized as keys. Having real key fobs that are paired with the vehicle at the factory would have been preferable to this nonsense.
We got home and I did eventually get the phones to pair as keys, after several hours of fighting with it, getting bad information from the internet, and just randomly having it start working. Phone as key is not my preferred method—I would still much prefer a key fob, but I don’t have much choice in this.
The R2 fits in our 1-car garage just fine. It must be backed in because the rear hatch will hit the garage door if it’s pulled in front-facing. This is fine for our setup since we have the charger on the driver side anyway.
The R2 is quite a bit smaller than the R1S and the upcoming Traveler. It fits our SUV needs better than the Traveler appears to. A smaller width vehicle can get us to the places we tend to go much more easily than the 80-inch wide Traveler.
I’m not a huge fan of the software and other UX elements such as Rivian’s war on buttons. It’s not really my vehicle, so that dislike is not especially relevant to the overall ownership plan. My partner is much more forgiving of some things than I.
Here I’ll log our experiences with the vehicle.
We picked up the R2 in Tempe, AZ. It’s about 350 miles round trip from our home. But they wanted to charge some ridiculously high delivery fee, so we made the time to go down and pick up the vehicle.
We arrived about 30 minutes early, so it was delivered with only 96% state of charge. That was not at all a big deal.
Delivery was not very smooth.
First, they didn’t let us order the temporary spare because they have a nationwide shortage. Instead, after we got home, I ordered a spare for a Hyundai SUV and a reduction ring to hub-center the spare on the Rivian. It saved us more than $200, so Rivian’s loss, I suppose.
Second, they couldn’t change my partner to be the “administrator” of the vehicle, so I still need to get on the phone and argue with them about this. I made the reservation and apparently they don’t have any clear provisions for changing the main “owner” of the vehicle to be different from the one who made the reservation. This is poor planning on their part.
Third, and most frustrating: We were unable to pair either of our phones with the vehicle. We were also unable to pair the key fob with the vehicle. We spent almost an hour with them, they fiddled with some buttons on the server side, we rebooted the vehicle, etc., etc., etc. We had a long drive home, so we eventually just accepted that we’d have to figure it out at home and we left without either phone being a key, without the fob being recognized as a key, and just the NFC cards being recognized as keys. Having real key fobs that are paired with the vehicle at the factory would have been preferable to this nonsense.
We got home and I did eventually get the phones to pair as keys, after several hours of fighting with it, getting bad information from the internet, and just randomly having it start working. Phone as key is not my preferred method—I would still much prefer a key fob, but I don’t have much choice in this.
The R2 fits in our 1-car garage just fine. It must be backed in because the rear hatch will hit the garage door if it’s pulled in front-facing. This is fine for our setup since we have the charger on the driver side anyway.