First Time EV Owner: Live experience report

[cyure]

Agree. Seems very salvageable

It didn’t go through! They just had to pull it out and the tire is fine. Whew.

I’m still having that weird issue where sometimes it doesn’t want to start and I get the red lightning bolt.

Now they think it might be the relay or something called the tippum (?). It was showing a communication error last time they read the code. Anyway, she goes back Thursday for that and if it’s either of those things or the fuel pump they are all covered items on my MOPAR warranty so it will just be the $100 deductible.

 

[SpaceEVDriver]

It didn’t go through! They just had to pull it out and the tire is fine. Whew.

I’m still having that weird issue where sometimes it doesn’t want to start and I get the red lightning bolt.

Now they think it might be the relay or something called the tippum (?). It was showing a communication error last time they read the code. Anyway, she goes back Thursday for that and if it’s either of those things or the fuel pump they are all covered items on my MOPAR warranty so it will just be the $100 deductible.

TIPM: Totally Integrated Power Module.

I don’t understand why they’re casting about in the dark; they should have a set of tests that would answer the question.

 

[cyure]

TIPM: Totally Integrated Power Module.

I don’t understand why they’re casting about in the dark; they should have a set of tests that would answer the question.

You would think, but this is Stellantis so who knows.

Regardless it’s just my $100 deductible so just fix it. I know everyone says oh lifetime warranty just keep it but it gets to this point and yeah they will fix it eventually but you have to deal with this garbage.

 

[speedrye]

TIPM: Totally Integrated Power Module.

I don’t understand why they’re casting about in the dark; they should have a set of tests that would answer the question.

Dealerships stopped hiring/training diagnosticians years ago. Now you read codes and replace parts, whether they're bad or not, whether it makes logical sense or not. Now, if the same issues persist after various parts are replaced (under warranty), the dealership will get a regional guy involved to actually dig into the problem. Now, if you're paying for it out of pocket, that's your problem, not theirs.

It's like finding a guy in a body shop that can actually work metal back into shape. Surprisingly hard to find since most just replace panels nowadays.

 

[cyure]

Dealerships stopped hiring/training diagnosticians years ago. Now you read codes and replace parts, whether they're bad or not, whether it makes logical sense or not. Now, if the same issues persist after various parts are replaced (under warranty), the dealership will get a regional guy involved to actually dig into the problem. Now, if you're paying for it out of pocket, that's your problem, not theirs.

It's like finding a guy in a body shop that can actually work metal back into shape. Surprisingly hard to find since most just replace panels nowadays.

My issue is apparently this MOPAR lifetime warranty that I have they have to send the part to them to verify it has a failure. If they just go replacing parts Willy nilly and they didn’t need to be, the warranty company won’t cover it and I’ll be on the hook for whatever the cost is.

 

[SpaceEVDriver]

Dealerships stopped hiring/training diagnosticians years ago. Now you read codes and replace parts, whether they're bad or not, whether it makes logical sense or not. Now, if the same issues persist after various parts are replaced (under warranty), the dealership will get a regional guy involved to actually dig into the problem. Now, if you're paying for it out of pocket, that's your problem, not theirs.

It's like finding a guy in a body shop that can actually work metal back into shape. Surprisingly hard to find since most just replace panels nowadays.

I forget this. I no longer take my vehicles, even under warranty, to the dealership for anything other than recall work.

I do my own diagnostics (which are generally still available in the manufacturer’s workshop repair manual) and usually even just order my part. Taking time away from my day to fight with a dealership is far more costly than buying a part and doing the repair myself, especially when it takes three visits and dozens of phone calls.

 

[cyure]

I forget this. I no longer take my vehicles, even under warranty, to the dealership for anything other than recall work.

I do my own diagnostics (which are generally still available in the manufacturer’s workshop repair manual) and usually even just order my part. Taking time away from my day to fight with a dealership is far more costly than buying a part and doing the repair myself, especially when it takes three visits and dozens of phone calls.

If you were closer I would bring the Jeep to you.

 

[J Alynn]

If you were closer I would bring the Jeep to you.

I have a hunch the forum wisdom is free but the practical skills cost more than we can afford

 

[SpaceEVDriver]

I have a hunch the forum wisdom is free but the practical skills cost more than we can afford

$100/hour for diagnostics.
$200/hour for labor. Parts extra.

Unless I like you.
Then it might be a bottle of good scotch for the entire job. Or an evening of board/card games and good conversation. I’m unpredictable like that.

 

[cyure]

$100/hour for diagnostics.
$200/hour for labor. Parts extra.

Unless I like you.
Then it might be a bottle of good scotch for the entire job. Or an evening of board/card games and good conversation. I’m unpredictable like that.

It pays to get on your good side.

 

[J Alynn]

$100/hour for diagnostics.
$200/hour for labor. Parts extra.

Unless I like you.
Then it might be a bottle of good scotch for the entire job. Or an evening of board/card games and good conversation. I’m unpredictable like that.

Keeping people guessing is my favorite. When I do freelance design for friends it’s always “a gift certificate from your favorite restaurant in a value you see fit”. Get a meal or two and possibly get to try a new place we haven’t eaten. Figure it’s a win/win that way

 

[speedrye]

Keeping people guessing is my favorite. When I do freelance design for friends it’s always “a gift certificate from your favorite restaurant in a value you see fit”. Get a meal or two and possibly get to try a new place we haven’t eaten. Figure it’s a win/win that way

I noticed you only mentioned friends, not family... Usually I'll just do free stuff for friends, knowing they'll get me back. For family though, I'll take my usually professional rate and double it.