Factory Pick Up - Cost and what does it include?

[cyure]

Hi peeps! A lot of us want a factory pick up experience. Got me thinking. What exactly does that mean? I know we have talked about it in different threads but i was hoping we could get more specifics.

For example:

1. How much are we willing to pay?
2. Would there be tiers or is there only one option?
3. One day or overnight?
4. What kind of memorabilia would you like?
5. How big of a group is acceptable so you can make new friends, but still feel you are getting a once in a lifetime experience?
6. Would we stay on property or get picked up from a local hotel?
7. Etc, etc.

I’m still deciding so I will post my answers later, but I had all these questions so wanted to get this thread started!

 

[J Alynn]

Based on BMW’s pick up experience, when you purchase a new car the experience is free, it’s the other schools they offer that cost money and likely subsidize the delivery experience.
That said, as Scout is pushing community I would think experience is as follows:
-Arrive the night before-A, stay in a hotel of your choice, your cost. B-stay on site in Yurt or treehouse, first come, first serve, cost is $100 for the night with queen beds to sleep 2, something more like upscale wilderness hostel. Include campfire cooked dinner , $50 per person (this is an add on whether staying on site or not) includes a couple beers or a cocktail.
-8pm-campfire and coffee. S’mores, some basic desserts and BYOB or just $10 cocktails under the stars (11:30pm cut-off)-(everyone invited)
-8:30am-campfire breakfast for up to 2-included with vehicle purchase
-ogle your new Scout for 15 minutes then head to the museum
-30 minute museum-meander and look with some story talk
-10:30-11:15, factory tour of whatever they want to include
-drive factory provided Scouts to other location on site, scout staff drives each group through the off-road course and talks systems and features of the scout-capability “stuff
-1pm-bbq lunch or something like tailgate meets picnic (the reveal event dinner pulled this off perfectly).
-2pm-reverse course the off-road but now we drive with instruction
-4 to 4:30pm, staff assisted vehicle setup
-4:30-5pm. Charge your vehicles to learn the process and the tips and tricks
-5pm. Kick our asses out it’s quitting time

 

[LonnyMacD]

If I’m gonna do a factory pick up, I’d prefer to stay off property and be shuttled in.
I think a one day excursion with a breakfast followed by a factory tour. Then culminating
in the delivery/presentation of my scout (or however many others are there to pick up).

That’s a start for me . . .

 

[LonnyMacD]

If I’m gonna do a factory pick up, I’d prefer to stay off property and be shuttled in.
I think a one day excursion with a breakfast followed by a factory tour. Then culminating
in the delivery/presentation of my scout (or however many others are there to pick up).

That’s a start for me . . .

I should have waited . . .

 

[cyure]

Based on BMW’s pick up experience, when you purchase a new car the experience is free, it’s the other schools they offer that cost money and likely subsidize the delivery experience.
That said, as Scout is pushing community I would think experience is as follows:
-Arrive the night before-A, stay in a hotel of your choice, your cost. B-stay on site in Yurt or treehouse, first come, first serve, cost is $100 for the night with queen beds to sleep 2, something more like upscale wilderness hostel. Include campfire cooked dinner , $50 per person (this is an add on whether staying on site or not) includes a couple beers or a cocktail.
-8pm-campfire and coffee. S’mores, some basic desserts and BYOB or just $10 cocktails under the stars (11:30pm cut-off)-(everyone invited)
-8:30am-campfire breakfast for up to 2-included with vehicle purchase
-ogle your new Scout for 15 minutes then head to the museum
-30 minute museum-meander and look with some story talk
-10:30-11:15, factory tour of whatever they want to include
-drive factory provided Scouts to other location on site, scout staff drives each group through the off-road course and talks systems and features of the scout-capability “stuff
-1pm-bbq lunch or something like tailgate meets picnic (the reveal event dinner pulled this off perfectly).
-2pm-reverse course the off-road but now we drive with instruction
-4 to 4:30pm, staff assisted vehicle setup
-4:30-5pm. Charge your vehicles to learn the process and the tips and tricks
-5pm. Kick our asses out it’s quitting time

So the SC BMW experience was free? I had no idea.

 

[J Alynn]

So the SC BMW experience was free? I had no idea.

13 years ago. I don’t know for sure today. Not only free but hotel stay and dinner voucher for two the night before (I had a steak frites meal) the European continental breakfast at hotel and lunch at drivers center was all included

 

[cyure]

13 years ago. I don’t know for sure today. Not only free but hotel stay and dinner voucher for two the night before (I had a steak frites meal) the European continental breakfast at hotel and lunch at drivers center was all included

Well if free is an option, I vote free.

 

[THil08]

Based on BMW’s pick up experience, when you purchase a new car the experience is free, it’s the other schools they offer that cost money and likely subsidize the delivery experience.
That said, as Scout is pushing community I would think experience is as follows:
-Arrive the night before-A, stay in a hotel of your choice, your cost. B-stay on site in Yurt or treehouse, first come, first serve, cost is $100 for the night with queen beds to sleep 2, something more like upscale wilderness hostel. Include campfire cooked dinner , $50 per person (this is an add on whether staying on site or not) includes a couple beers or a cocktail.
-8pm-campfire and coffee. S’mores, some basic desserts and BYOB or just $10 cocktails under the stars (11:30pm cut-off)-(everyone invited)
-8:30am-campfire breakfast for up to 2-included with vehicle purchase
-ogle your new Scout for 15 minutes then head to the museum
-30 minute museum-meander and look with some story talk
-10:30-11:15, factory tour of whatever they want to include
-drive factory provided Scouts to other location on site, scout staff drives each group through the off-road course and talks systems and features of the scout-capability “stuff
-1pm-bbq lunch or something like tailgate meets picnic (the reveal event dinner pulled this off perfectly).
-2pm-reverse course the off-road but now we drive with instruction
-4 to 4:30pm, staff assisted vehicle setup
-4:30-5pm. Charge your vehicles to learn the process and the tips and tricks
-5pm. Kick our asses out it’s quitting time

I would hope that when its that time. Zach Bryan Quitting Time Plays as I'm leaving the factory from my Scout day.

 

[J Alynn]

I would hope that when its that time. Zach Bryan Quitting Time Plays as I'm leaving the factory from my Scout day.

And Closing Time by Semisonic.

 

[R1TVT]

Gonna be honest here (based on taking delivery of my R1T). I had already researched everything and watched too many videos when I took delivery. I think I knew more about my new truck than the new Rivian employees did at the time. After I signed papers and they connected my phone to the vehicle I just wanted to hit the accelerator and DRIVE! I let their 2 staff go after about 10 mins of a walkthrough - I hadn't learned anything I didn't already know at that point, and I was anxious to fully explore the truck on my own too.

Caveat is that was "home delivery", so different experience altogether.

Most factory deliveries are free. Scout will need to balance spaces for owners and employees and there will be lots of safety considerations and timing considerations. Since it is a factory, it could be easier for Scout to have some food trucks available and a dirt / offroad playground for some fun. Even that will need to be closely curated and require Scout employees. I think the requirements around staffing and time for large group deliveries at first might be a challenge as they work through the kinks. I could see them offering more of a VIP delivery experience (perhaps at a price), but I'm guessing a lot of people will want to get to the factory and get to their new truck ASAP. Once they get in to town and are at the factory, I have a feeling a lot of them are going to want to hit the road in their new rig and start driving!

So, long way of saying maybe there are 2 options:

1. A free & efficient delivery option at the factory with a quick test drive and walk-through once you've signed papers, grab a taco & go
2. A VIP option with all the fixin's J. Allyn described for FULL IMMERSION all day

Just my 02 cents

 

[dreamweaver]

Gonna be honest here (based on taking delivery of my R1T). I had already researched everything and watched too many videos when I took delivery. I think I knew more about my new truck than the new Rivian employees did at the time. After I signed papers and they connected my phone to the vehicle I just wanted to hit the accelerator and DRIVE! I let their 2 staff go after about 10 mins of a walkthrough - I hadn't learned anything I didn't already know at that point, and I was anxious to fully explore the truck on my own too.

Caveat is that was "home delivery", so different experience altogether.

Most factory deliveries are free. Scout will need to balance spaces for owners and employees and there will be lots of safety considerations and timing considerations. Since it is a factory, it could be easier for Scout to have some food trucks available and a dirt / offroad playground for some fun. Even that will need to be closely curated and require Scout employees. I think the requirements around staffing and time for large group deliveries at first might be a challenge as they work through the kinks. I could see them offering more of a VIP delivery experience (perhaps at a price), but I'm guessing a lot of people will want to get to the factory and get to their new truck ASAP. Once they get in to town and are at the factory, I have a feeling a lot of them are going to want to hit the road in their new rig and start driving!

So, long way of saying maybe there are 2 options:

1. A free & efficient delivery option at the factory with a quick test drive and walk-through once you've signed papers, grab a taco & go
2. A VIP option with all the fixin's J. Allyn described for FULL IMMERSION all day

Just my 02 cents

I am more of your option 1 kinda guy. Lets get out and play.

 

[cyure]

Gonna be honest here (based on taking delivery of my R1T). I had already researched everything and watched too many videos when I took delivery. I think I knew more about my new truck than the new Rivian employees did at the time. After I signed papers and they connected my phone to the vehicle I just wanted to hit the accelerator and DRIVE! I let their 2 staff go after about 10 mins of a walkthrough - I hadn't learned anything I didn't already know at that point, and I was anxious to fully explore the truck on my own too.

Caveat is that was "home delivery", so different experience altogether.

Most factory deliveries are free. Scout will need to balance spaces for owners and employees and there will be lots of safety considerations and timing considerations. Since it is a factory, it could be easier for Scout to have some food trucks available and a dirt / offroad playground for some fun. Even that will need to be closely curated and require Scout employees. I think the requirements around staffing and time for large group deliveries at first might be a challenge as they work through the kinks. I could see them offering more of a VIP delivery experience (perhaps at a price), but I'm guessing a lot of people will want to get to the factory and get to their new truck ASAP. Once they get in to town and are at the factory, I have a feeling a lot of them are going to want to hit the road in their new rig and start driving!

So, long way of saying maybe there are 2 options:

1. A free & efficient delivery option at the factory with a quick test drive and walk-through once you've signed papers, grab a taco & go
2. A VIP option with all the fixin's J. Allyn described for FULL IMMERSION all day

Just my 02 cents

Oh I’m option 2. I want all the bells and whistles.

 

[maynard]

Oh I’m option 2. I want all the bells and whistles.

Me too, depending upon price…. I may prefer to spend that money on the Scout!

 

[dreamweaver]

I

Oh I’m option 2. I want all the bells and whistles.

I never would have guessed that.

 

[speedrye]

Keep it simple. I'd like a factory tour. Afterwards, I want a staff member to take me on a scare-the-piss-out-of-you run on Scout's off-road course in one of their vehicles to show you what your vehicle is capable of in stock form. Afterwards, I'd like the option to try out the course on my own, with or without supervision. Head home after that. Probably two hours tops.

 

[R1TVT]

Keep it simple. I'd like a factory tour. Afterwards, I want a staff member to take me on a scare-the-piss-out-of-you run on Scout's off-road course in one of their vehicles to show you what your vehicle is capable of in stock form. Afterwards, I'd like the option to try out the course on my own, with or without supervision. Head home after that. Probably two hours tops.

option 1! LOL

 

[cyure]

Okay so now that I have read some ideas from you all what about this.

Three options.

1. 2 to 3 hours. The taco option. Get there about 10. Walk around, some sort of a quick tour. Tacos for lunch and hit the road.

2. The day package. Get there at 10 with group 1 and then after tacos group 1 leaves and group 2 goes off to do their off road course. Have some snacks and then bounce.

3. The delux. What @J Alynn outlined. The more immersive overnight experience.

Now what kind of goodies do we want. I’m hoping for a group picture of some sort and then yearbook so to speak. Pictures of the factory being built and then finished with a description of the history, pictures of my Scout being built, or a Scout being built, then a picture of mine coming off the factory line. If printing is too difficult because it would just be too much even getting a flash drive with that on it would be fine.

Oh also we need time to shop at the Scout store. So all the hats and shirts and keychains, etc etc. So two shops. One with car related items like winches, roof racks, etc. then a Scout Supply physical location.

 

[R1TVT]

I think option 1 includes an orientation / drive on the course too... Maybe fewer laps! LOL

 

[cyure]

I think option 1 includes an orientation / drive on the course too... Maybe fewer laps! LOL

Okay. So everyone wants to do the offroad course.

So what if it was a 4 hour experience. 8 hour experience and overnight experience?

 

[robothero]

1. Museum/factory tour
2. Lunch/snacks
3. In depth vehicle overview/walkthrough/Q&A/test drive with an expert
4. Gimmie the keys