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I watch a lot of stuff these guys produce and it’s informative. However—they have documented so many troubles with the Rivian that personally I won’t go any where near one (purchase wise). My one fear is that the problems Rivian is experiencing will bleed over into Scout. Personally, if I had spent $100K on a truck and have all this niggling stuff happen—I’d be red-faced, steam-out-my-ears furious.

 
I watch a lot of stuff these guys produce and it’s informative. However—they have documented so many troubles with the Rivian that personally I won’t go any where near one (purchase wise). My one fear is that the problems Rivian is experiencing will bleed over into Scout. Personally, if I had spent $100K on a truck and have all this niggling stuff happen—I’d be red-faced, steam-out-my-ears furious.

You would think that people would be fuming, but they are one of the highest when surveys ask “do you like your vehicle”.

And I get it, but I think everyone who goes early has to be clear eyed that there might be some growing pains. As long as Scout takes care of whatever issues I’m totally fine.

I can’t wait.
 
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I watch a lot of stuff these guys produce and it’s informative. However—they have documented so many troubles with the Rivian that personally I won’t go any where near one (purchase wise). My one fear is that the problems Rivian is experiencing will bleed over into Scout. Personally, if I had spent $100K on a truck and have all this niggling stuff happen—I’d be red-faced, steam-out-my-ears furious.

I don’t find YT influencers to be terribly helpful for real world anything.

That said, a friend of mine here in our mountain town has a 2026 Rivian R1S and they probably won’t keep it when the lease is up. They love so many things about it, but the service center is more than two hours one-way and they have to bring/send it there to get *anything* fixed.

On my Fords, I can just order a part and fix the problem for about 99% of the issues we’ve encountered. We wouldn’t be able to do that with a Rivian. I don’t have a reliable Ford dealer in town, so the solution isn’t dealerships: it’s having a parts store online.

One of the reasons I hesitate with the Scout is that they haven’t advertised that they will offer online parts purchasing for any and all parts. Nor have they advertised that they're offering training for local, unaffiliated shops to become authorized Scout service centers. I don’t like the idea of only 100 service centers in an area the size of the United States. It’s too big and that density is too low. I want to order a part online and do the repairs myself. I know Scout has said, “driveway repairable,” but I need to know the practical aspects of that.
 
Personally, if I had spent $100K on a truck and have all this niggling stuff happen—I’d be red-faced, steam-out-my-ears furious.

There's literally a video like this for every brand.

Scout will be no different in that they will not be free from all problems, and if we are being honest with ourselves, we should all assume that we will all be early adopters for some time as Scout gets it's footing. Some of us will experience an issue, a bug, a warranty repair, etc. If you are the type that gets red-faced & steaming mad, you might be better off not assuming an early-adopter stance with a new OEM or model - particularly as service scales with the manufacturer.

For reference, my R1T has been my best truck amongst many, but it hasn't been flawless. When I had warranty work done to replace a drive unit in 2022, it was not completed immediately or quickly, BUT Rivian's service program includes an Enterprise loaner anytime they need to hold the vehicle for service under warranty - so it was barely an inconvenience. I also took the SUV loaner on a 700-mile planned road trip (FOR FREE - courtesy of Rivian). Knowing that Rivian had a great warranty, knowing that I was an early adopter, knowing that my truck would be fixed, knowing that I would not be left truckless, and knowing that I had protections all helped me to remain a reasonable and calm human. I have no doubt that Scout will provide the same for its ownership base, but we should all be reasonable about this stuff.

This is also why OEM's offer warranties, and why buyers have protections afforded to them by both state and federal agencies, if problems cannot be remedied by the manufacturer within a designated timeframe.

Also, a decade of data (2015-2025) from the NHTSA's Recall Compliance database may help explain why some buyers encounter longer service times with EV's (if there is an actual problem that occurs), BUT also shows that EV owners see far fewer recalls and far fewer service-related problems. So, as I mentioned above, if you do have a problem you might wind up getting a loaner - your repair may be "more technical" in a vehicle that is more complex and has new systems for service technicians to be trained on:

EV and Hybrid Recalls Are Growing
Electric and hybrid vehicle recalls remain a minority but are increasing.

Typical EV-related recalls involve:

  • Battery packs
  • Charging systems
  • High-voltage wiring
  • Inverter software
  • Thermal management
These recalls often involve more labor time and higher technical complexity.

Everyone can draw their own conclusion and figure out their own risk profile - I know what mine looks like, and it is also one of the primary reasons why I'm not interested in the Harvester, and why I reserved a pure BEV Terra. That's how good my ownership experience has been with my R1T. I'll trade the required loaner time in a rental for the overall ownership experience.

Having a singular power source with the pure BEV Scout Terra is much more attractive to me - not just b/c there will be less service, but also b/c there is less SW & systems complexity.
 
There's literally a video like this for every brand.

Scout will be no different in that they will not be free from all problems, and if we are being honest with ourselves, we should all assume that we will all be early adopters for some time as Scout gets it's footing. Some of us will experience an issue, a bug, a warranty repair, etc. If you are the type that gets red-faced & steaming mad, you might be better off not assuming an early-adopter stance with a new OEM or model - particularly as service scales with the manufacturer.

For reference, my R1T has been my best truck amongst many, but it hasn't been flawless. When I had warranty work done to replace a drive unit in 2022, it was not completed immediately or quickly, BUT Rivian's service program includes an Enterprise loaner anytime they need to hold the vehicle for service under warranty - so it was barely an inconvenience. I also took the SUV loaner on a 700-mile planned road trip (FOR FREE - courtesy of Rivian). Knowing that Rivian had a great warranty, knowing that I was an early adopter, knowing that my truck would be fixed, knowing that I would not be left truckless, and knowing that I had protections all helped me to remain a reasonable and calm human. I have no doubt that Scout will provide the same for its ownership base, but we should all be reasonable about this stuff.

This is also why OEM's offer warranties, and why buyers have protections afforded to them by both state and federal agencies, if problems cannot be remedied by the manufacturer within a designated timeframe.

Also, a decade of data (2015-2025) from the NHTSA's Recall Compliance database may help explain why some buyers encounter longer service times with EV's (if there is an actual problem that occurs), BUT also shows that EV owners see far fewer recalls and far fewer service-related problems. So, as I mentioned above, if you do have a problem you might wind up getting a loaner - your repair may be "more technical" in a vehicle that is more complex and has new systems for service technicians to be trained on:

EV and Hybrid Recalls Are Growing
Electric and hybrid vehicle recalls remain a minority but are increasing.

Typical EV-related recalls involve:

  • Battery packs
  • Charging systems
  • High-voltage wiring
  • Inverter software
  • Thermal management
These recalls often involve more labor time and higher technical complexity.

Everyone can draw their own conclusion and figure out their own risk profile - I know what mine looks like, and it is also one of the primary reasons why I'm not interested in the Harvester, and why I reserved a pure BEV Terra. That's how good my ownership experience has been with my R1T. I'll trade the required loaner time in a rental for the overall ownership experience.

Having a singular power source with the pure BEV Scout Terra is much more attractive to me - not just b/c there will be less service, but also b/c there is less SW & systems complexity.
I’m going in clear eyed. As long as SM takes care of me it’s fine. Give me a loaner and if worse came to worse we have 3 other cars in this house. Everyone has to make their own calculation as to what they are comfortable with.
 
The idea of NOT being an early adopter has been part of my thinking. I’m trying to be clear-eyed too. We shall see.
We early adopt in this family. Slept in line to buy the first iPhone, etc etc. usually it’s my husband. This time it’s me. He keep telling me don’t think about it, just do it. I’m a lucky girl.
 
I’m torn. My designer side wants it immediately and my logical side says “you know it’s gonna have problems” so wait a year or two” but I also did t I tend to have my accord that long as it is a good car but I have virtually no emotional connection or joy with it. And beyond all that I’d still like an open top vehicle and I’ve got the itch really bad right now so it makes it tough for planning
 
I’m torn. My designer side wants it immediately and my logical side says “you know it’s gonna have problems” so wait a year or two” but I also did t I tend to have my accord that long as it is a good car but I have virtually no emotional connection or joy with it. And beyond all that I’d still like an open top vehicle and I’ve got the itch really bad right now so it makes it tough for planning
It's safe to say early adopters will be faced with some issues that often accompany first year model vehicles. Based on the marketing Scout as provided up to this point they seem be authentic, people driven and detail oriented which helps me feel better about the buying decision if issues do arise. I'm really interested to see what strategy SM takes to reassure new buyers coming out of the gate.
 
I’m torn. My designer side wants it immediately and my logical side says “you know it’s gonna have problems” so wait a year or two” but I also did t I tend to have my accord that long as it is a good car but I have virtually no emotional connection or joy with it. And beyond all that I’d still like an open top vehicle and I’ve got the itch really bad right now so it makes it tough for planning
I don’t mean to sound morbid in anyway way, but life’s too damn short. I want my Scout as soon as possible.
 
I watch a lot of stuff these guys produce and it’s informative. However—they have documented so many troubles with the Rivian that personally I won’t go any where near one (purchase wise). My one fear is that the problems Rivian is experiencing will bleed over into Scout. Personally, if I had spent $100K on a truck and have all this niggling stuff happen—I’d be red-faced, steam-out-my-ears furious.

They've seemed to have "issues" with that Gen 2 from the start, and almost every video it appears in, "My Gen1 R1T handles/feels/sounds better." So I'm not discounting its issues, just that the Launch R1T they have seems to be more reliable, but maybe that Gen2 was just part of a bad batch
 
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I saw a video that said Scout has not connection to VW America or Germany. Everything is separate. If I find the video ill post it.

I also remember Scott Keogh talking about that Scout is set up independently and they have all the requirements to go public.
 
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I saw a video that said Scout has not connection to VW America or Germany. Everything is separate. If I find the video ill post it.

I also remember Scott Keogh talking about that Scout is set up independently and they have all the requirements to go public.
That may have been something from TFL recently. Scout is part of Volkswagen AG (Germany) but not part of Volkswagen of America.
 
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I also read an article about how US dealerships are holding back EV manufactures Tesla, Rivian, Lucid. If they would back off some, we would probably have EV sales flying off the charts. But the NADA has a choke hold on them
 
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