There's literally a video like this for every brand.
Scout will be no different in that they will not be free from all problems, and if we are being honest with ourselves, we should all assume that we will all be early adopters for some time as Scout gets it's footing. Some of us will experience an issue, a bug, a warranty repair, etc. If you are the type that gets red-faced & steaming mad, you might be better off not assuming an early-adopter stance with a new OEM or model - particularly as service scales with the manufacturer.
For reference, my R1T has been my best truck amongst many, but it hasn't been flawless. When I had warranty work done to replace a drive unit in 2022, it was not completed immediately or quickly,
BUT Rivian's service program includes an Enterprise loaner anytime they need to hold the vehicle for service under warranty - so it was barely an inconvenience. I also took the SUV loaner on a 700-mile planned road trip (FOR FREE - courtesy of Rivian). Knowing that Rivian had a great warranty, knowing that I was an early adopter, knowing that my truck would be fixed, knowing that I would not be left truckless, and knowing that I had protections all helped me to remain a reasonable and calm human. I have no doubt that Scout will provide the same for its ownership base, but we should all be reasonable about this stuff.
This is also why OEM's offer warranties, and why buyers have protections afforded to them by both state and federal agencies, if problems cannot be remedied by the manufacturer within a designated timeframe.
Also, a decade of data (2015-2025) from the NHTSA's Recall Compliance database may help explain why some buyers encounter longer service times with EV's (if there is an actual problem that occurs),
BUT also shows that EV owners see far fewer recalls and far fewer service-related problems. So, as I mentioned above, if you do have a problem you might wind up getting a loaner - your repair may be "more technical" in a vehicle that is more complex and has new systems for service technicians to be trained on:
EV and Hybrid Recalls Are Growing
Electric and hybrid vehicle recalls remain a minority but are increasing.
Typical EV-related recalls involve:
- Battery packs
- Charging systems
- High-voltage wiring
- Inverter software
- Thermal management
These recalls often involve more labor time and higher technical complexity.
Everyone can draw their own conclusion and figure out their own risk profile - I know what mine looks like, and it is also one of the primary reasons why I'm not interested in the Harvester, and why I reserved a pure BEV Terra. That's how good my ownership experience has been with my R1T. I'll trade the required loaner time in a rental for the overall ownership experience.
Having a singular power source with the pure BEV Scout Terra is much more attractive to me - not just b/c there will be less service, but also b/c there is less SW & systems complexity.