Cost and Ease to Repair/Maintain the Traveler and Terra

[dleepnw]

I've seen comments and feedback about this in various posts but wanted to start a separate thread to consolidate the discussion.

I currently own and R1T and its an amazing vehicle. There are two main drawbacks for me with this vehicle.

• Its not great for road tripping because of the charge speeds, the number of times I need to stop to charge, and the time it adds to my trip.
• The second is the cost to repair.

With regards to my first drawback, that's why I'm interested in the Scout with the Harvester. I think that's a great alternative to a BEV-only vehicle like the R1T.

My second drawback is my concern owning this vehicle past the warranty period as well as if I get into an accident or a even a minor fender bender.

My R1T has had an only minor issues, which Rivian took care of. I have had a couple of bigger issues (failed CV joint, brake sensor failure), but those were covered by warranty. That being said, I'm part of several Rivian forums and user groups and I'm seeing the cost to repair what looks like minor damage, to repair things that are out of warranty and accident damage. Not cheap - I'd even say crazy expensive in a lot of cases.

I'm hoping that Scout builds the Terra and Traveler with this in mind. From various videos I've watched, it appears Scout is accounting for this but hoping that's actually the case. I know at some level, these are going to be complex machines with lots of high tech but hoping at least the body panels, suspension and other mechanical components are designed in a way that's easy to repair and not going to be crazy expensive. Or am I crazy and that's just the way it is with newer vehicles?

 

[dreamweaver]

I think the quote was that the Scout Motors Terra & Traveler will be 80% driveway repairable.

 

[Ajangel]

I wish Scout would tell us what 80% driveway repairable means.
How much can one really repair on a BEV.

 

[THil08]

I wish Scout would tell us what 80% driveway repairable means.
How much can one really repair on a BEV.

Welcome!

Scout will probably release that to the public when they are ready for production. Right now there’s no reason to when they don’t have production ready vehicles and only concepts.

 

[dleepnw]

I think the quote was that the Scout Motors Terra & Traveler will be 80% driveway repairable.

Where and when was that mentioned?

 

[Chuckles]

I wish Scout would tell us what 80% driveway repairable means.
How much can one really repair on a BEV.

I take it to mean a Scout mobile technician can do 80% of the repairs in a driveway. It doesn't mean an owner can necessarily do it. Mobile service will be necessary with a limited number of service centers. Major battery issues or removing the Harvester will likely mean trip to a service center.

 

[THil08]

Where and when was that mentioned?

“Well, the number we put out there was that over 80% of repair orders are capable in fields.
 That means in a customer’s driveway or literally in fields,” Decker said.

“Philosophically, forget the facts, forget what specific orders—we want these to be vehicles that customers can touch and take care of. We find inspiration from Scouts past on that front, right? A vehicle, a company that was born from a farm. Farm equipment needs to work long, it needs to be durable. Something breaks, you need to be able to fix it. So that does manifest in a few ways from a pure technology perspective—things should be accessible.” Decker

Heres the facts. It seems like its gonna be for the customers too.

 

[Dana]

I wish Scout would tell us what 80% driveway repairable means.
How much can one really repair on a BEV.

Well, humans. We can break anything, lol. My backpack caught my charge port door and I kinda ripped it half off. Duct taped it shut until mobile service came out to repair. I’m using Tesla as a proxy for this but mobile service can do a lot. But when a deer hit me and do-si-does it’s way taking out the windshield, passenger mirror, window and every panel down the side that had to go to Minneapolis service center. If body shops could order parts more easily from Tesla I could have used a local shop since there weren’t any battery or drivetrain concerns. But Tesla has not ever been great about part supply chain. I’m hoping/assuming that Scout will be much more proficient about that stuff given they have an automotive CEO.

 

[J Alynn]

The bigger question is the 80% driveway fixable for their trained techs OR for the basic mechanic? Would assume that for user but makes you wonder

 

[dreamweaver]

The bigger question is the 80% driveway fixable for their trained techs OR for the basic mechanic? Would assume that for user but makes you wonder

Good question. Both my Ford and Lincoln dealer come to the house for service calls now.

 

[THil08]

The bigger question is the 80% driveway fixable for their trained techs OR for the basic mechanic? Would assume that for user but makes you wonder

Probably basic mechanic/homeowner. It’s not like scout will lose much money, as long as they make it be that parts are ordered through them. And technicians will almost always be need for electrical issues and recalls.

 

[Badams]

Probably basic mechanic/homeowner. It’s not like scout will lose much money, as long as they make it be that parts are ordered through them. And technicians will almost always be need for electrical issues and recalls.

Hopefully it’s basic mechanic/homeowner. Some manufacturers have gotten a little on the ridiculous side the last few years. With some vehicles requiring a scan tool or navigating through the dash through 5 levels of nonsense to put the brake calipers in service mode.

 

[oldgeeksguide]

Probably basic mechanic/homeowner. It’s not like scout will lose much money, as long as they make it be that parts are ordered through them. And technicians will almost always be need for electrical issues and recalls.

Yeah, the big thing isn’t so much the details as it is the attitude, ie scout is supporting consumers and independent mechanics ability to fix things, which includes information and parts, as opposed to some unmentioned companies that will practically sue customers that do anything more than change tires.

 

[chucchinchilla]

I'd also like to confirm if Harvester equipped cars will fall under California's TZEV warranty which is 10yr/150k at least for the Harvester related items including the engine itself. The i3 REX falls under this category btw.