They have called it an experience center so you should be able to go and see one or two vehicles and presumably drive them then see options, colors, etc…. Probably some merch as well as a coffee “shop” area based on all that’s been shared thus far
October 2025 Scout Motors Production Center Update
- Thread starter Jamie@ScoutMotors
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From all of us at Scout Motors, welcome to the Scout Community! We created this community to provide Scout vehicle owners, enthusiasts, and curiosity seekers with a place to engage in discussion, suggestions, stories, and connections. Supportive communities are sometimes hard to find, but we're determined to turn this into one.
Additionally, Scout Motors wants to hear your feedback and speak directly to the rabid community of owners as unique as America. We'll use the Scout Community to deliver news and information on events and launch updates directly to the group. Although the start of production is anticipated in 2026, many new developments and milestones will occur in the interim. We plan to share them with you on this site and look for your feedback and suggestions.
How will the Scout Community be run? Think of it this way: this place is your favorite local hangout. We want you to enjoy the atmosphere, talk to people who share similar interests, request and receive advice, and generally have an enjoyable time. The Scout Community should be a highlight of your day. We want you to tell stories, share photos, spread your knowledge, and tell us how Scout can deliver great products and experiences. Along the way, Scout Motors will share our journey to production with you.
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So, welcome to the Scout Community! We encourage you to check back regularly as we plan to engage our members, share teasers, and participate in discussions. The world needs Scouts™. Let's get going.
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Why would people closer by get priority? If I fly to Texas from PA and order (or online) and I fly to pick it up why would I get a different priority? A sale is a sale. Not sure that computes in my head
Nothing based on location and reservation holder spots that I have heard.
Always right their with the most accurate information. Thanks Jamie.
It sounds more like service and maintenance. If they sell you a vehicle in a state or area that does not have service facilities, you would be SOL. So they want to keep that heartache to a minimum.
As far as I understand (which is not much), Scout is (and most likely properly) keeping how the order que will be filled close to their vest. If they have not done it already, I assume there will be a bunch of long meetings discussing it. While it might not be a make or break decision - how they address it will effect demand over months. Releasing early units in such a way to drum up a positive first impression will have dividends down the road for a while. That said, I have no clue how fast they will ramp up production once the line starts or how large the order que will be at that point (vs the current reservation list). But I do think the first impressions will help translate in a better conversion rate of reservations, and might also translate into more orders from non-reservation holders.
Flip side is the Cyber Truck. Can not say that the first impressions online were that glowing, can not say they had a great conversion rate of reservations either. That said, no matter how bad of failure I keep reading the Cyber Truck is - I see a ton of them in S. Texas. Honestly, in my small town - I might see more of them than any other EV (but that is probably just an effect of it being so distinctive looking (ugly) I just notice them more than any other EV). But sometimes I wonder if the reason I see so many is I am relatively close (about 75 miles) to their manufacturing center.
Flip side is the Cyber Truck. Can not say that the first impressions online were that glowing, can not say they had a great conversion rate of reservations either. That said, no matter how bad of failure I keep reading the Cyber Truck is - I see a ton of them in S. Texas. Honestly, in my small town - I might see more of them than any other EV (but that is probably just an effect of it being so distinctive looking (ugly) I just notice them more than any other EV). But sometimes I wonder if the reason I see so many is I am relatively close (about 75 miles) to their manufacturing center.
I have to assume Scout is intimately familiar with how Rivian did their roll-out, and the problems encountered, especially in states that don't allow direct-to-consumer sales. Service centers were also a big headache for early Rivian adopters, so there's a great recent benchmark in what to do and not do for a new brand launch. I'm really hoping they do what MINI did when they launched. MINI used existing BMW dealerships for sales and service until the brand had enough of a footing to build their own network. I'd love to see Scout use VAG facilities for sales (at least in states without direct-to-consumer sales) and service initially so that we're not having to travel 6-8 hours to our nearest repair facility. Sending the local VW techs with EV training to another class or two for Scouts would smooth the initial launch tremendously. When MINI first launched, they just had a single cubicle in the corner of the local BMW dealership with a MINI sign above. They really had a great rollout and sense of community in the early days, something I'd love to see matched by Scout. Our local dealership had track days up at VIR, fun rally-style runs through the twisty mountain backroads to a picnic lunch, etc. Scout could do the same with local offroad parks, camping, etc.
I would have to take a hard pass before buying or taking my Scout to a dealership for maintenance in South Carolina. But being reasonably close to Blythewood has a lot to do with that.
I agree. VW sued SM why would I take it there. I suspect if rumors are indeed true and Audi builds a new SUV at the plant using the platform and the engine/EV tech that would be your service source. I don’t like any of my local Audi dealers but my hunch is that will be the link. Audi will have to service their own so why not service Scouts as well
Oh I hadn’t considered that. That’s a possibility. However, same. My Audi dealer is also the VW dealer and they had to pay a big fine to the state for their business practices. Bait and switch and such.
This may sound crazy, but since they are using Rivian zonal architecture and their techs are well versed in fixing EVs could they be cross trained on Scouts? Just a thought.
I’m hopeful that since I’m going BEV I won’t need maintenance often.
While Rivian basically kept deliveries in the same "general order" they did appear to produce & deliver similarly spec'd vehicles in batches coming off the assembly line to increase efficiency (smart). They also needed to assemble and schedule delivery teams & line-up fleet transport to get vehicles to delivery hubs regionally. These were also batched. This could subsequently impact precise sequencing of deliveries - even if orders were hypothetically in a precise sequence coming out of the factory. Also, if you were in the reservation line at #1000 and you think that you will get your truck before reservation #1500 (simply because you placed your order first) is a bit naive to think. A lot can happen AFTER a truck leaves the production line that Scout may or may not control. They could have issues with logistics, paperwork, staff, weather, etc. The idea of delivering in perfect order can be aspirational, but people need to be realistic. I rec'd my truck about 3 weeks AFTER my buddy who reserved well after me. Did it bother me? No, not at all, I even went to his delivery.
Many of us had driveway deliveries at home while service centers were being opened. That was pretty much an unbeatable experience. They drove the truck to my house, then drove off in my Silverado 2500 trade-in (after going through the truck and doing a short test drive). It was great.
I might tap out if I have to deal with traditional dealerships. I will also not own a truck where I would need to travel 6-8 hours to get service. I would draw the line at 2 hours MAX for that one, but understand we all have different thresholds for pain.
Not crazy at all, and we have discussed that as a possibility here (around the time the JV got announced). The only issue would be scaling and acquiring enough new techs to support all the new business, but it is a model that could work. Rivian would not want to get negative feedback on dealer servicing because they had a huge backlog due to another brand, and not enough techs
Info attached to the photo says, Scout Connection Center Columbia South Carolina
Here are a couple of photos...
The design buck doesn't have a drivetrain in it, no interior, doors that don't open and composite exterior panels that can be painted with automotive paint.
The design buck doesn't have a drivetrain in it, no interior, doors that don't open and composite exterior panels that can be painted with automotive paint.
@Jamie@ScoutMotors is Scout Connection Center Columbia South Carolina open to public? I realize the Scout pictured is a design buck, but I'm around Columbia occasionally and would love to see it.
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