Recently Visited Rivian’s Newest Space In Miami and Here Are Somethings I Would Like To See From Scout’s Dedicated Shops.

[TigerEyeJazz]

Got to check out Rivian’s newest space and wanted to give some input as to what I would love to see.

First would be a coffee bar with some pastry’s from local shops. At the space they only had refill water which is nice that they offered that but given that I went in the morning a bit of coffee would have been nice to have.

Secondly the merch! I love merch as many of you know but would love to see exclusive merch sold based on the city that the shop is in. For example they came out with unique shirts, blankets based around Miami Vice colors (Blue/Pink). Something of this would be nice to see. Oh and pins! The Scout logo, Traveler and Terra and lastly “Scouts Lead The Way”.

Lastly community events! Having weekly or bi weekly events celebrating the community with local vendors selling items like food (especially wood fire pizza), items like jewelry and other things. Scout, being community driven definitely needs to focus on that.

I’ll leave yall with some pictures. Please if y’all have more input leave it in the comments would love to start a conversation on this!

 

[cyure]

Oh thanks for posting that.

I really stand by the notion that this forum is very unique and Scout should lean into the strength of this community. I know other car communities exist online but I don’t know of one where the manufacturer engages with the community like Scout does.

So how about a special sticker/pin/patch when a forum member/owner visits one of the Scout retail locations and checks in and posts on the forum hey I’m here at such and such location.

And then what about having a station where people can sign up for the forum on the spot and get said sticker/pin/patch in addition to placing an order.

Lastly what about a screen that shows info from the forum. How many members there are. How many are on currently. Show the most popular post that day. What is the community talking about.

I still say this is one of the greatest assets is this ever expanding community.

When people start to take delivery and are posting it’s going to create excitement and also a sense of confidence in the brand. If someone has an issue or a question they have a place to go immediately to ask for help and can get answers not only from the community but from SM. We have all seen people post on social media tagging a brand and stating their issue hoping someone from the manufacturer sees and will help them. We know SM is seeing our posts and they communicate directly with us. There is something to be said for that peace of mind that we aren’t just buying a brand new vehicle, we have a whole community and the manufacturer behind us and supporting us.

 

[TigerEyeJazz]

Oh thanks for posting that.

I really stand by the notion that this forum is very unique and Scout should lean into the strength of this community. I know other car communities exist online but I don’t know of one where the manufacturer engages with the community like Scout does.

So how about a special sticker/pin/patch when a forum member/owner visits one of the Scout retail locations and checks in and posts on the forum hey I’m here at such and such location.

And then what about having a station where people can sign up for the forum on the spot and get said sticker/pin/patch in addition to placing an order.

Lastly what about a screen that shows info from the forum. How many members there are. How many are on currently. Show the most popular post that day. What is the community talking about.

I still say this is one of the greatest assets is this ever expanding community.

When people start to take delivery and are posting it’s going to create excitement and also a sense of confidence in the brand. If someone has an issue or a question they have a place to go immediately to ask for help and can get answers not only from the community but from SM. We have all seen people post on social media tagging a brand and stating their issue hoping someone from the manufacturer sees and will help them. We know SM is seeing our posts and they communicate directly with us. There is something to be said for that peace of mind that we aren’t just buying a brand new vehicle, we have a whole community and the manufacturer behind us and supporting us.

This is some great feedback! I didn’t even think of that. Also another cool thing would be that each Store has their own social media ran by someone working there. One thing Rivian places don’t have is that. For example posting new events coming up from their stores or when a customer takes delivery and even when they have new flavours for the season. The finer details is what makes A Scout Scout.

 

[J Alynn]

Got to check out Rivian’s newest space and wanted to give some input as to what I would love to see.

First would be a coffee bar with some pastry’s from local shops. At the space they only had refill water which is nice that they offered that but given that I went in the morning a bit of coffee would have been nice to have.

Secondly the merch! I love merch as many of you know but would love to see exclusive merch sold based on the city that the shop is in. For example they came out with unique shirts, blankets based around Miami Vice colors (Blue/Pink). Something of this would be nice to see. Oh and pins! The Scout logo, Traveler and Terra and lastly “Scouts Lead The Way”.

Lastly community events! Having weekly or bi weekly events celebrating the community with local vendors selling items like food (especially wood fire pizza), items like jewelry and other things. Scout, being community driven definitely needs to focus on that.

I’ll leave yall with some pictures. Please if y’all have more input leave it in the comments would love to start a conversation on this! View attachment 8943View attachment 8944View attachment 8945

Agree with all your statements. Early renders did show a coffee bar in the Scout centers. Harley Davidson figured out the city/destination thing and they sell tons of T-shirts and merch.
Early on I proposed an exterior theme wall with a city mural that you could park your Scout in front of as a reminder you were there. Maybe on a pole of rocks so it’s unique. Love your ideas.

 

[TigerEyeJazz]

Agree with all your statements. Early renders did show a coffee bar in the Scout centers. Harley Davidson figured out the city/destination thing and they sell tons of T-shirts and merch.
Early on I proposed an exterior theme wall with a city mural that you could park your Scout in front of as a reminder you were there. Maybe on a pole of rocks so it’s unique. Love your ideas.

The mural would be amazing! There so many things they can gather from Cities they put these shops in. Loving the ideas!

 

[cyure]

The mural would be amazing! There so many things they can gather from Cities they put these shops in. Loving the ideas!

Like the picture spots at Disneyland.

 

[TigerEyeJazz]

Like the picture spots at Disneyland.

True! Would love to see that at the factory for factory deliveries.

 

[cyure]

True! Would love to see that at the factory for factory deliveries.

Oh that would be awesome. I hope they do that.

 

[J Alynn]

The mural would be amazing! There so many things they can gather from Cities they put these shops in. Loving the ideas!

Found the sketch this afternoon

 

[J Alynn]

Found the sketch this afternoon
View attachment 8959

Sketch of scout is credit to @mwmassie who told me I could use it

 

[TigerEyeJazz]

Found the sketch this afternoon
View attachment 8959

You see that I can definitely see them doing. Who doesn’t love art?

 

[strider]

Maybe I'm an oddball but I hope that Scout spends as little money as possible on their "spaces" (such that they can keep the vehicle price as low as possible). Do people seriously hang out in car dealerships? I hope to visit the dealership to pick up my truck and then never visit there again. Now organizing Jamboree-type things for owners I am all for but the dealership? No interest. If my truck needs service I hope they can do it at my house or (eventually) provide me a loaner vehicle. If people want to wait for service, a Keurig and a few snacks are plenty.

 

[SpaceEVDriver]

Maybe I'm an oddball but I hope that Scout spends as little money as possible on their "spaces" (such that they can keep the vehicle price as low as possible). Do people seriously hang out in car dealerships? I hope to visit the dealership to pick up my truck and then never visit there again. Now organizing Jamboree-type things for owners I am all for but the dealership? No interest. If my truck needs service I hope they can do it at my house or (eventually) provide me a loaner vehicle. If people want to wait for service, a Keurig and a few snacks are plenty.

I’m one of these oddballs too. The stale doughnuts and bitter coffee don’t really make up for having to be in a salesroom. I’d rather go camping with the good people from Scout Motors than spend time in a sterile showroom.

 

[cyure]

I’m one of these oddballs too. The stale doughnuts and bitter coffee don’t really make up for having to be in a salesroom. I’d rather go camping with the good people from Scout Motors than spend time in a sterile showroom.

But Space what if it wasn’t sterile. What if it had the latest greatest items from Scout Supply that you could purchase to modify your scout. A place to see them first. What if they had Scouts & Coffee on the weekends and it was a meeting place for owners to come and be part of the community we are building. What if they brought in special guests from time to time or someday when they have a new model it travels to all the different Scout locations. They aren’t selling through traditions dealerships so nothing has to be traditional. Think outside of the box, heck just think outside.

 

[SpaceEVDriver]

But Space what if it wasn’t sterile. What if it had the latest greatest items from Scout Supply that you could purchase to modify your scout. A place to see them first. What if they had Scouts & Coffee on the weekends and it was a meeting place for owners to come and be part of the community we are building. What if they brought in special guests from time to time or someday when they have a new model it travels to all the different Scout locations. They aren’t selling through traditions dealerships so nothing has to be traditional. Think outside of the box, heck just think outside.

I’m not a shopper, so stuff like that doesn’t appeal to me. It literally takes me weeks and months to pick a new item and I feel rushed if I have to shop in a physical store.
I’m not a people person. Being in the physical presence of people, especially crowds and people I don’t know, causes me massive stress and can induce panic attacks.
I literally skipped stopping at a store today on the way home from a board meeting because I’d had enough people time for most of the week in that one meeting.
If it’s people I do know, I’d rather host a camping / astronomy / planetary science / star party.
I’d rather go to a “let’s all program this cool new feature in your Traveler" party.
I’d rather go on a “let’s go learn about the ecology of this neat, nearby area” adventure.

It’s unlikely to really matter to me directly since my area isn’t exactly large enough population to induce Scout to build a space here.