Former Rivian R1S owner, almost twice. Can’t wait for the Scout

[socalscout]

First R1S (Gen2) was a lemon. Rivian bought it back.
Second R1S (Gen2) quad was delivered in such poor condition we didn’t take delivery.

My biggest hope for Scout is they leverage the decades of experience VAG has building vehicles.

My second biggest hope is VW does not use Rivian software, or Rivian parts.

 

[cyure]

First R1S (Gen2) was a lemon. Rivian bought it back.
Second R1S (Gen2) quad was delivered in such poor condition we didn’t take delivery.

My biggest hope for Scout is they leverage the decades of experience VAG has building vehicles.

My second biggest hope is VW does not use Rivian software, or Rivian parts.

Welcome to the community!

 

[Chavannigans]

First R1S (Gen2) was a lemon. Rivian bought it back.
Second R1S (Gen2) quad was delivered in such poor condition we didn’t take delivery.

My biggest hope for Scout is they leverage the decades of experience VAG has building vehicles.

My second biggest hope is VW does not use Rivian software, or Rivian parts.

Welcome.

I think Scouts Community UX may use the same underpinnings as Rivian’s base level operating system, but it will still be Scout’s software on top and supported by them.

Details are still sparse but I would encourage you to use the search function and read about software and what has been said or confirmed so far.

Cheers

 

[J Alynn]

First R1S (Gen2) was a lemon. Rivian bought it back.
Second R1S (Gen2) quad was delivered in such poor condition we didn’t take delivery.

My biggest hope for Scout is they leverage the decades of experience VAG has building vehicles.

My second biggest hope is VW does not use Rivian software, or Rivian parts.

Welcome

 

[Latrant]

Welcome

Too late. It’s Rivian Software for sure.

 

[R1TVT]

I think someone has ulterior motives.... LOL

 

[Chavannigans]

I think someone has ulterior motives.... LOL

Dang I was trying to be nice about it.

 

[dreamweaver]

First R1S (Gen2) was a lemon. Rivian bought it back.
Second R1S (Gen2) quad was delivered in such poor condition we didn’t take delivery.

My biggest hope for Scout is they leverage the decades of experience VAG has building vehicles.

My second biggest hope is VW does not use Rivian software, or Rivian parts.

Scout. “People. Connections. Community. Authenticity." Welcome to the Scout community. Enjoy the ride.
Remember the built in search on the forums is a great place to start getting answers to your many questions.

 

[J Alynn]

Dang I was trying to be nice about it.

Like your new Avatar BTW

 

[R1TVT]

Dang I was trying to be nice about it.

I call a spade a spade. If it looks like a duck, quacks like a duck, well you know...

 

[dleepnw]

Well, getting a lemon is more bad luck than anything else. Poor build quality is likely unavoidable for early builds + new manufacturer. Not sure how much expertise Scout is leveraging from VAG - getting the money for sure but they've talked it up as being an independent brand. Realistically, not sure Scout will be the solution for you. Its probably not going to be much different than the path Rivian has taken.

 

[R1TVT]

Honestly - the build quality and attention to detail of my 1st gen / launch edition R1T was better than any other truck I have owned, and as good as the Audi S-Line that I once owned (only VW Group product and "non-truck" I have owned in my life). Even Edmunds (only 3rd party consumer review tester I would trust) gives Rivian extremely high marks.

But don't take my word for it

"The Rivian R1T was also recognized as the fastest, shortest-stopping, and best-handling truck ever tested by Edmunds in objective testing, according to IEEE Spectrum"

 

[pwrofgrayskull]

First R1S (Gen2) was a lemon. Rivian bought it back.
Second R1S (Gen2) quad was delivered in such poor condition we didn’t take delivery.

My biggest hope for Scout is they leverage the decades of experience VAG has building vehicles.

My second biggest hope is VW does not use Rivian software, or Rivian parts.

That’s a raw deal regarding your R1S experiences. I’m pretty bummed to hear about that because from what I know I really like a lot of things about Rivian and their vehicles.

It’s still a long road from here, but I’m really excited to see what Scout Motors brings to the game.

I can’t provide any good news regarding your software request.

Welcome to the community!!

 

[Chavannigans]

I call a spade a spade. If it looks like a duck, quacks like a duck, well you know...

I had a lemon of a 2010 Tundra.

Kind of fcked my life up for a minute since I bought it new to be my mobile service truck for my contracting mechanic business.

Sometimes when I started it all the lights would come on in the dash, AC didn’t work, windows and door locks didn’t work, (radio wasn’t controllable) and it wouldn’t come out of gear. Which I would say was a pretty major issue.

Toyota dealer had it for 6 months in the first year I owned it and put thousands of miles on it trying to diagnose the intermittent issue.

Eventually I had to take a personal loan from a family friend to buy a second truck because it was killing my business.

After a year Toyota sent an engineer to the dealership to figure the problem out. Turns out someone had crossthreaded a ground bolt for the body control module at the factory so it didn’t always make contact and caused the low voltage spazz attacks.

By then I was over it and using the other truck full time. Toyota refused to buy it back. I made a massive mistake by agreeing to arbitration because I didn’t know any better and they sided with Toyota (who pays them, so duh).

We ended up drawing lemons all over it, driving it to the dealership, pulled the valve cores out of the tires in front of the showroom and made a scene by yelling “WE ARE HERE TO RETURN A LEMON YOU COULDNT FIX FOR SIX MONTHS.”

The GM scurried out and tried to calm us down and porters were trying to air up the tires and move it around back but they didn’t hold air without the cores.

Felt better but it jacked my credit up for a while.

All that being said I fully appreciate the nightmare of a lemon and was trying to empathize, but yeah we don’t really need d bags just trolling and dumping on a vehicle that hasn’t even been released yet.

 

[cyure]

I had a lemon of a 2010 Tundra.

Kind of fcked my life up for a minute since I bought it new to be my mobile service truck for my contracting mechanic business.

Sometimes when I started it all the lights would come on in the dash, AC didn’t work, windows and door locks didn’t work, (radio wasn’t controllable) and it wouldn’t come out of gear. Which I would say was a pretty major issue.

Toyota dealer had it for 6 months in the first year I owned it and put thousands of miles on it trying to diagnose the intermittent issue.

Eventually I had to take a personal loan from a family friend to buy a second truck because it was killing my business.

After a year Toyota sent an engineer to the dealership to figure the problem out. Turns out someone had crossthreaded a ground bolt for the body control module at the factory so it didn’t always make contact and caused the low voltage spazz attacks.

By then I was over it and using the other truck full time. Toyota refused to buy it back. I made a massive mistake by agreeing to arbitration because I didn’t know any better and they sided with Toyota (who pays them, so duh).

We ended up drawing lemons all over it, driving it to the dealership, pulled the valve cores out of the tires in front of the showroom and made a scene by yelling “WE ARE HERE TO RETURN A LEMON YOU COULDNT FIX FOR SIX MONTHS.”

The GM scurried out and tried to calm us down and porters were trying to air up the tires and move it around back but they didn’t hold air without the cores.

Felt better but it jacked my credit up for a while.

All that being said I fully appreciate the nightmare of a lemon and was trying to empathize, but yeah we don’t really need d bags just trolling and dumping on a vehicle that hasn’t even been released yet.

That’s awful! I am so sorry!!

 

[Chavannigans]

That’s awful! I am so sorry!!

All good now. I’m in a much better place in every measurable way.

But between that experience, Toyota axing the bench seat on Tundras, and not making the 3rd row available on the GX550 Overtrail… I will just not be giving them my business anymore.

 

[socalscout]

Amazing. I’m here less than a day and already had to block someone. It’s amazing because the tone and language remind me of a user on the Rivian forum who is demeaning, dismissive, and disrespectful of owners who vocalize their negative experiences with Rivian.

Gaslighting individuals stating they can’t possibly have such a bad experience and the issues they reported on were not as bad as they said they were is not a community benefit. Being a blind fanboy is not a benefit either, no matter what that user thinks.


I hope you never experience what I had to endure, or listen your wife sob uncontrollably driving home after a horrible experience trying to buy a $140k SUV from a manufacturer who clearly doesn’t give 2Fs about you.

 

[MaddMatt]

@socalscout I get your frustration. Lemons happen and they suck, but usually not an indictment of an entire brand - my story is with VW, way back in 1995, and I had sworn off the brand until this Scout project. In my story, we leased a brand new Jetta and it had a bunch of electrical gremlins; stereo would blank out and have to be reset by the dealer, door locks would freeze themselves "locked" (we started leaving the sunroof open when it was in our garage, just in case we couldn't get in any other way) and the kicker was the headlights and dashboard lights- they would give themselves a time out, often at high speeds on the highway.

All of this started near the end of our first year with the car, so Lemon law didn't work in our case, and I ended up having to roll that lease payment into a loan on a used vehicle from another dealer, so there I was in 1997 paying $454 per month (thats over $900 in today money, I looked it up) for a used Isuzu Rodeo. (which was a great SUV) I think my mortgage was $750 or so. Those lessons stay with you, so even though I started by saying one bad experience does not reflect on the entire brand, I have definitely held this experience against VW for three decades. And to be honest, it gave me moment of pause when I found out that VW was financing this project.

But I'm back - I still won't buy a VW, but Scouts are cool and I'm willing to roll the dice with Rivian software - I've learned since then that happy people don't post on Reddit/Facebook, etc... for every POS lemon law candidate, I'm willing to assume there are thousands of happy customers just going about their lives. At least, in this case, I hope so!

 

[SpaceEVDriver]

It sucks to get a lemon and have very little recourse. I'm sorry that happened to you.

The issue with your entry to the forum that I noticed was that you came in with your first two posts saying you didn't want something that is already confirmed as a fundamental part of the accelerated timeline for Scout to get their vehicles into production. Namely, they will be using Rivian's zonal architecture and software. To several people, this looked like you hadn't researched the brand. This is very similar to the trolls who come in proclaiming that there shouldn't be any BEV Scout and instead they should all have V8s.

Respectful dialogue goes both ways, and includes understanding the context surrounding that dialog. I'm hopeful that you'll find a place here in the community.

 

[J Alynn]

It sucks to get a lemon and have very little recourse. I'm sorry that happened to you.

The issue with your entry to the forum that I noticed was that you came in with your first two posts saying you didn't want something that is already confirmed as a fundamental part of the accelerated timeline for Scout to get their vehicles into production. Namely, they will be using Rivian's zonal architecture and software. To several people, this looked like you hadn't researched the brand. This is very similar to the trolls who come in proclaiming that there shouldn't be any BEV Scout and instead they should all have V8s.

Respectful dialogue goes both ways, and includes understanding the context surrounding that dialog. I'm hopeful that you'll find a place here in the community.

Very well stated and that was certainly my take on the post. From day one this has been a very open forum except for extremes like @SpaceEVDriver listed. We certainly have times where there are heated debates as well but so long as cordial-they are good for everyone. I minimized my response in an effort to stay neutral but going on almost 3 years here on this forum and after a while you get frustrated by items such as SpaceEV mentioned. Coming on here hot and heavy is like walking in the door after work to have your spouse jump all over you about something-nobody likes that feeling. I’ve sent a Lemon back once and will never buy a Chrysler/Stellantis product ever again. But in that same breath-I won’t go on their site, etc… and aggressively air my dirty laundry. I was given a solution that suited me and I’ve moved on. Sometimes it’s better to just move on and learn from an experience. I’d also like to add it’s a shame you’ve chosen to block @R1TVT because he has and continues to share a wealth of knowledge about EV experience and Rivian which helps us better understand the zonal architecture and what features we can possibly expect.