Recently Visited Rivian’s Newest Space In Miami and Here Are Somethings I Would Like To See From Scout’s Dedicated Shops.

[TigerEyeJazz]

Got to check out Rivian’s newest space and wanted to give some input as to what I would love to see.

First would be a coffee bar with some pastry’s from local shops. At the space they only had refill water which is nice that they offered that but given that I went in the morning a bit of coffee would have been nice to have.

Secondly the merch! I love merch as many of you know but would love to see exclusive merch sold based on the city that the shop is in. For example they came out with unique shirts, blankets based around Miami Vice colors (Blue/Pink). Something of this would be nice to see. Oh and pins! The Scout logo, Traveler and Terra and lastly “Scouts Lead The Way”.

Lastly community events! Having weekly or bi weekly events celebrating the community with local vendors selling items like food (especially wood fire pizza), items like jewelry and other things. Scout, being community driven definitely needs to focus on that.

I’ll leave yall with some pictures. Please if y’all have more input leave it in the comments would love to start a conversation on this!

 

[cyure]

Oh thanks for posting that.

I really stand by the notion that this forum is very unique and Scout should lean into the strength of this community. I know other car communities exist online but I don’t know of one where the manufacturer engages with the community like Scout does.

So how about a special sticker/pin/patch when a forum member/owner visits one of the Scout retail locations and checks in and posts on the forum hey I’m here at such and such location.

And then what about having a station where people can sign up for the forum on the spot and get said sticker/pin/patch in addition to placing an order.

Lastly what about a screen that shows info from the forum. How many members there are. How many are on currently. Show the most popular post that day. What is the community talking about.

I still say this is one of the greatest assets is this ever expanding community.

When people start to take delivery and are posting it’s going to create excitement and also a sense of confidence in the brand. If someone has an issue or a question they have a place to go immediately to ask for help and can get answers not only from the community but from SM. We have all seen people post on social media tagging a brand and stating their issue hoping someone from the manufacturer sees and will help them. We know SM is seeing our posts and they communicate directly with us. There is something to be said for that peace of mind that we aren’t just buying a brand new vehicle, we have a whole community and the manufacturer behind us and supporting us.

 

[TigerEyeJazz]

Oh thanks for posting that.

I really stand by the notion that this forum is very unique and Scout should lean into the strength of this community. I know other car communities exist online but I don’t know of one where the manufacturer engages with the community like Scout does.

So how about a special sticker/pin/patch when a forum member/owner visits one of the Scout retail locations and checks in and posts on the forum hey I’m here at such and such location.

And then what about having a station where people can sign up for the forum on the spot and get said sticker/pin/patch in addition to placing an order.

Lastly what about a screen that shows info from the forum. How many members there are. How many are on currently. Show the most popular post that day. What is the community talking about.

I still say this is one of the greatest assets is this ever expanding community.

When people start to take delivery and are posting it’s going to create excitement and also a sense of confidence in the brand. If someone has an issue or a question they have a place to go immediately to ask for help and can get answers not only from the community but from SM. We have all seen people post on social media tagging a brand and stating their issue hoping someone from the manufacturer sees and will help them. We know SM is seeing our posts and they communicate directly with us. There is something to be said for that peace of mind that we aren’t just buying a brand new vehicle, we have a whole community and the manufacturer behind us and supporting us.

This is some great feedback! I didn’t even think of that. Also another cool thing would be that each Store has their own social media ran by someone working there. One thing Rivian places don’t have is that. For example posting new events coming up from their stores or when a customer takes delivery and even when they have new flavours for the season. The finer details is what makes A Scout Scout.