Well J posted their other day the issue was he had changed email addresses and that caused an issue somehow. Apparently hes getting assistance from SMs trail guides.
A Gift From Scout Motors
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Well I haven't changed anything and still waiting after 5 months...
Nothing yet. And now that you mention it I haven’t heard back from the technical team either
I’m gonna be circling back to them this week. It’s been over two weeks since I’ve talked with them.
I received mine a few weeks ago. Jan 2025 reservation and I believe my address was in the entire time. I did change from EREV to BEV sometime this year.
The gift showing up caused my kids to get excited. Any time a car conversation comes up, my 7 year old can't stop talking about how our next vehicle will be a Scout. Helps that his favorite color is orange.
The gift showing up caused my kids to get excited. Any time a car conversation comes up, my 7 year old can't stop talking about how our next vehicle will be a Scout. Helps that his favorite color is orange.
I'm an October 2024 reservation. Never changed anything.
When I ordered my Lotus Emira it took 3 years from when I put in my reservation until the time they started delivering cars. So I've been down the path of reserving a car that won't come out for awhile and have patience on that timeline. Lotus also did a gift to reservation holders. A hat, a pen, a driving journal and a coffee table book. But in that instance from the time we were told a gift was coming it was only like 45 days until we got it, so it felt like a positive experience. This experience after 5 months of checking my mail box in anticipation starts to feel like a negative. If you can't get them mailed out, and the mailing is going to be random, then Scout may have been better off not doing it until they were able to do it right.
I’m hoping after this experience they used a different vendor to mail future goodies. It’s taking entirely too long.
@J Alynn okay! I got new from scout trail guides.
A batch is going out second week of may.
Also contact them and make sure your address and information is correct. I was told my address was updated but know im being told that it wasn't updated the last time i spoke to a trail guide.
A batch is going out second week of may.
Also contact them and make sure your address and information is correct. I was told my address was updated but know im being told that it wasn't updated the last time i spoke to a trail guide.
Good to know. Thanks. They told me while talking with them and confirming email that it is now connected to my account and I should now be in the poster queue. Sucks it’s mid May but good things come to those who wait
and some crazy nonsense about faith and patience
Scroll to top on phone and click the “Scout” logo. Then click the 2-line tab for drop down, left hand aside choose support then decide what you need and click
The scout trail guide reached out a bit ago and my accounts have been merged, issues resolved and they even sent copies of both my reservations. Now to sit and wait for my poster 
Finally!The scout trail guide reached out a bit ago and my accounts have been merged, issues resolved and they even sent copies of both my reservations. Now to sit and wait for my poster
The greatest part was due to the situation and offering great customer service they guaranteed me the one and only PBY traveler off the line when they make it on day 5
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